Managed Security & Support

Simplify the management of your security solutions and maximize the returns on your technology investments, whether they are deployed in the cloud or on-premise.

Our security and technology experts serve as an extension of your team, ensuring that your critical security systems function optimally at all times. Misconfigurations or malfunctions in security setups can lead not only to unexpected downtime of essential business services but also leave your organization vulnerable to a range of security threats and risks. Our expert team is dedicated to keeping your critical services secure and operational around the clock.


  • Flexible and adaptable

    Customize the service to meet the specific and changing needs of your organization with flexible Service Level Agreements (SLAs) and deployment models.

  • Avoid misconfigurations

    Conduct regular configuration reviews and adhere to best practices to prevent vulnerabilities in your security infrastructure.

  • Reduce downtime

    Our experienced team can swiftly diagnose and resolve issues, helping to quickly restore your operations.

  • Our Managed Security and Support services cater to a variety of leading technology vendors, designed to meet your operational requirements today and adapt as they evolve. Our tiered engagement model offers on-demand assistance, full management, or a hybrid approach, with support available 24x7.

    Our Experts

    With a proven track record in Managed Security and Support services, DACTA's experts are responsible for maintaining some of the region’s most complex and critical security infrastructures. They are known for resolving issues that challenge others and maintain the highest certifications and partner levels with security solution providers to ensure our skills and solutions are always current. Supported by dedicated automation developers and engineers, our team also handles integrations, reporting, and orchestration needs.

    Our Services

  • Minor and Major upgrades

    Ensure your systems are up-to-date with the latest functionalities and security features.

  • Security Patching

    Apply critical patches to protect against vulnerabilities.

  • Configuration Audit and Optimisation

    Review and optimize settings to enhance system performance and security.

  • System Health Monitoring

    Continuously monitor system health to detect and address potential issues promptly.

  • Secure Configuration Backup

    Maintain regular backups of system configurations to prevent data loss.

  • Secure Remote Access

    Implement secure remote access solutions to ensure safety and accessibility for remote operations.

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